Make Products By Hand

Handmade For Freshness

Every week we make products in small batches, by hand. Rather than relying on mass-produced, machine-made formulations and then warehousing excess stock, LUSH makes products as needed to ensure that everything delivered to your local shop or front door is as freshly made as possible. You may be purchasing product that is only days, or even hours, old.

We like to use people to make our products rather than machines. True, we do use bigger mixing machines than your average cook, but our LUSH factories are full of busy people not production lines. We’d rather have a person stripping the leaves off our daily delivery of bay twigs than design a complicated piece of electrical machinery to save on staff costs.

Mothers (and Fathers) of Invention

LUSH is very unusual in that the founders of the company are also the inventors of the products. Mo Constantine first patented the solid shampoo bar in 1986. Helen Ambrosen and Mark Constantine often work together, crafting skin and hair care products full of natural ingredients with little or no preservative.

Happy People Make Happy Soap

What has held us together for over 30 years is the pleasure we take from our work. Pouring a soap, mixing a cream, creating a fragrance, or rhythmically pressing 1,000 shampoo bars by hand give our lives meaning.

This makes us proud of what we produce and so we like to put our own individual ‘mark’ on each product before we sell it. The face sticker smiling out at you from every LUSH product tells you when it was made, the ‘best before’ date, and who was proud to make the product, by hand.